FAQ
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If I'm an established patient, how do I log into my patient portal?
Dr. Emily Wu’s clinic is switching from Luminello to SimplePractice as the patient portal platform, starting May 21st, 2024. After 5/21/2024, established patients can download the “SimplePractice Client Portal” mobile app or access via the Simple Practice weblink (https://my-group300435.clientsecure.me/sign-in) to create a new login with the same email address associated with your previous Luminello account. Via the SimplePractice patient portal, you can send us clinical messages, upload documents, update payment methods and request online booking. Virtual appointment zoom links will still be emailed like normal.
Emily Y. Wu, MD, PLLC offers services ranging from consultation, diagnostic evaluation, psychotherapy and medication management. Conditions treated in adults, children, and adolescents include depression, anxiety disorders, ADHD, PTSD, bipolar disorder, OCD, social phobia, marital discord, and many others. We enjoy working with patients using a family-centered and collaborative approach that involves other clinical providers (e.g. therapist, counselor, primary care physician) as needed.
Emily Y. Wu, MD, PLLC does not treat patients with conditions listed below:
- Self-harm behaviors in last 3 months
- Suicidal attempts in last 3 months
- Recent inpatient psychiatric hospitalizations
- Active suicidal or homicidal ideations
- Active disordered eating
- Active substance use
Dr. Wu is currently licensed to practice psychiatry in the state of Texas.
Emily Wu, MD, PLLC offers both in-person and online psychiatry consultations. Please note, the clinical appointments provided by Emily Y. Wu, MD, PLLC are virtual appointments by default. You will be emailed with a HIPPA-compliant Zoom invite link prior to the scheduled virtual appointment. In-person appointments are for initial new patients with advanced notice. Additionally, in-person appointments can only be held at Dr. Wu’s office.
The in-person appointments will be held at our clinic office located at 2245 Texas Dr, Suite 300, Sugarland, TX 77479. Free indoor garage parking is available.
Please go to the “New Patients” tab (click here). You can request a free 15-min initial phone consultation with Dr. Wu after clicking the button and completing the Pre-Screening Form.
During this initial phone appointment, we will review what you are looking for in treatment and to see if our practice might be the right fit for you. If we both agree to move forward, we will schedule an initial diagnostic consultation appointment together over the phone.
All new patients will be scheduled for a 90-minute initial diagnostic evaluation. This appointment provides a comprehensive assessment to evaluate your psychiatric symptoms as well as the underlying etiology. It provides diagnostic clarification, individualized treatment recommendations, and referral resources. With your consent, Dr. Wu will also review your past medical records and talk to your other outpatient providers, if clinically indicated.
Please note, the initial diagnostic evaluation does not constitute an ongoing treatment relationship. Dr. Wu will facilitate referral resources to other specialized clinicians or treatment programs, if patient requires higher level of psychiatric care.
Dr. Wu will work with you to create an individualized treatment plan to determine the follow-up visitations based on your clinical needs. Depends on the complexity and acuity of one’s clinical conditions, patients are seen between every 2 weeks and every 2 months for medication management. Patients are seen weekly or biweekly for concurrent therapy and medication management.
We do not accept insurance payments. However, many insurance companies offer out-of-network benefits, which may allow you to be reimbursed for services rendered by Emily Y. Wu, MD, PLLC. After payment, you can obtain billing invoices through Patient Portal, and submit them to insurers for potential reimbursement.
You may also pay for treatment using a Health Savings Account (HSA) or Flexible Spending Account (FSA).
Bill rate varies depending on the type of service. You will be able to review the service fee chart once you log into the Patient Portal–>Documents. You can also email info@emilywumd.com to obtain the service fee chart. Although we do not accept insurance payments, we provide a sliding scale rate depending on the patient’s clinical complexity. Please contact us to discuss.